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Legal Right To Use Service Animals

Handicapped people have the right to use service animals.

Overview

Individuals with disabilities are entitled to the assistance of a service animal. With few exceptions, landlords cannot refuse to rent to a person because of his service animal, and privately owned businesses that serve the public, such as restaurants, hotels, retail stores, taxicabs, theaters, concert halls, and sports facilities, are required to allow people with disabilities to bring their service animals onto business premises in whatever areas customers are generally allowed.

The sources of this rule include the Americans with Disabilities Act (ADA), 42 U.S.C. sec 12101 et seq., state statutes, and local ordinances (including those of cities and counties). While the ADA does not mention service animals explicitly, it has been interpreted as giving disabled people the right to be accompanied by service animals. (See U.S. Department of Justice and the National Association of Attorneys General Disability Rights Task Force, letter dated July 26, 1996.) For an example of state law, see California Civil Code section 54.2:

54.2.  (a) Every individual with a disability has the right to be accompanied by a guide dog, signal dog, or service dog, especially trained for the purpose, in any of the places specified in Section 54.1 without being required to pay an extra charge or security deposit for the guide dog, signal dog, or service dog.  However, the individual shall be liable for any damage done to the premises or facilities by his or her dog.

The violation of a disabled person's right to be accompanied by his service animal can be prosecuted as a crime. See for example California Penal Code section 365.5:

365.5.  (a) Any blind person, deaf person, or disabled person, who is a passenger on any common carrier, airplane, motor vehicle, railway train, motorbus, streetcar, boat, or any other public conveyance or mode of transportation operating within this state, shall be entitled to have with him or her a specially trained guide dog, signal dog, or service dog.
  (b) No blind person, deaf person, or disabled person and his or her specially trained guide dog, signal dog, or service dog shall be denied admittance to accommodations, advantages, facilities, medical facilities, including hospitals, clinics, and physicians' offices, telephone facilities, adoption agencies, private schools, hotels, lodging places, places of public accommodation, amusement, or resort, and other places to which the general public is invited within this state because of that guide dog, signal dog, or service dog.
  (c) Any person, firm, association, or corporation, or the agent of any person, firm, association, or corporation, who prevents a disabled person from exercising, or interferes with a disabled person in the exercise of, the rights specified in this section is guilty of a misdemeanor, punishable by a fine not exceeding two thousand five hundred dollars ($2,500).

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Types of service animals

Generally speaking, the term "service animals" is not currently limited by law, and therefore could refer to any animals that assist, support or provide service to persons with disabilities. A variety of animals have been trained to provide assistance to an individual with a disability. Among others, monkeys have been used because of their manual dexterity. However, the prevalent service animal is a dog.

There have been widespread abuses of the privileges given to service animals. Among other things, individuals have taken a number of questionable animals into restaurants, hospitals and other establishments, claiming that the animals were service animals. These included pigs, miniature horses, snakes and iguanas. (See Kenneth Phillips, Excerpts from the Federal Register Pertaining to Proposed Rulemaking: Service Animals.)

The federal government therefore is considering limiting which animals can be considered "service animals." The proposed law as of August 2008 is as follows:

Sec. 36.104 Definitions.
...
Service animal means any dog or other common domestic animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals who are blind or have low vision, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing minimal protection or rescue work, pulling a wheelchair, fetching items, assisting an individual during a seizure, retrieving medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and assisting individuals, including those with cognitive disabilities, with navigation. The term service animal includes individually trained animals that do work or perform tasks for the benefit of individuals with disabilities, including psychiatric, cognitive, and mental disabilities. The term service animal does not include wild animals (including nonhuman primates born in captivity), reptiles, rabbits, farm animals (including any breed of horse, miniature horse, pony, pig, or goat), ferrets, amphibians, and rodents. Animals whose sole function is to provide emotional support, comfort, therapy, companionship, therapeutic benefits, or to promote emotional well-being are not service animals.

Service animals are known by different names that reflect the types of work they perform. Most people have seen or heard about dogs for the blind, commonly referred to as "Seeing Eye Dogs" or "Guide Dogs." Less common are hearing and signal dogs. They alert a hearing-impaired person to a variety of sounds, such as a door bell, usually by going back and forth between their owner and the source of the sound. More generally, assistance dogs perform a wide variety of chores, such as picking up objects, pulling wheelchairs, and protecting a person who is having a seizure.

Therapy dogs are not considered service animals. A service dog directly assists its handicapped owner, and therefore any restriction on the dog is elevated to discrimination against its owner. On the other hand, a therapy dog is handled by its non-disabled owner to assist others at specific times, such as visits to a hospital or nursing home.

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Penalties for interfering with the use of a service dog  

Some jurisdictions have established a range of crimes to prevent unjustified interference with the use of a service animal. See for example California Penal Code section 365.6:
365.6.  (a) Any person who, with no legal justification, intentionally interferes with the use of a guide dog by harassing or obstructing the guide dog user or his or her guide dog, is guilty of a misdemeanor, punishable by imprisonment in the county jail not exceeding six months, or by a fine of not less than one thousand five hundred dollars ($1,500) nor more than two thousand five hundred dollars ($2,500), or both.
  (b) As used in this section, "guide dog" means any guide dog or seeing-eye dog which was trained by a person licensed under Chapter 9.5 (commencing with Section 7200) of Division 3 of the Business and Professions Code or as defined in the regulations implementing Title III of the Americans with Disabilities Act of 1990 (Public Law 101-336), or trained by a school recognized in another state to train guide or seeing-eye dogs.
  (c) Nothing in this section is intended to affect any civil remedies available for a violation of this section.

It also can be a crime to negligently permit a dog to injure an assistance dog. California Penal Code section 600.2 states:

600.2.  (a) It is unlawful and constitutes an infraction for any person to permit any dog which is owned, harbored, or controlled by him or her to cause injury to or the death of any guide, signal, or service dog, as defined by Section 54.1 of the Civil Code, while the guide, signal, or service dog is in discharge of its duties.
   (b) In any case in which a defendant is convicted of a violation of this section, the defendant shall be ordered to make restitution to the disabled person who has custody or ownership of the guide, signal, or service dog for any veterinary bills and replacement costs of the dog if it is disabled or killed.
Intentionally injuring an assistance dog can also be a misdemeanor. The following is from California Penal Code section 600.5:
600.5.  (a) Any person who intentionally causes injury to or the death of any guide, signal, or service dog, as defined by Section 54.1 of the Civil Code, while the dog is in discharge of its duties, is guilty of a misdemeanor, punishable by imprisonment in the county jail not exceeding one year, or by a fine not exceeding five thousand dollars ($5,000), or by both a fine and imprisonment.
   (b) In any case in which a defendant is convicted of a violation of this section, the defendant shall be ordered to make restitution to the disabled person who has custody or ownership of the dog for any veterinary bills and replacement costs of the dog if it is disabled or killed.

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Penalties for pretending to own or train a service dog 

The law of certain jurisdictions makes it a crime to pretend to own or train a guide, signal or service dog. See for example California Penal Code section 365.7:

365.7.  (a) Any person who knowingly and fraudulently represents himself or herself, through verbal or written notice, to be the owner or trainer of any canine licensed as, to be qualified as, or identified as, a guide, signal, or service dog, as defined in subdivisions (d), (e), and (f) of Section 365.5 and paragraph (6) of subdivision (b) of Section 54.1 of the Civil Code, shall be guilty of a misdemeanor punishable by imprisonment in the county jail not exceeding six months, by a fine not exceeding one thousand dollars ($1,000), or by both that fine and imprisonment.
   (b) As used in this section, "owner" means any person who owns a guide, signal, or service dog, or who is authorized by the owner to use the guide, signal, or service dog.

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This page last changed on 7/30/08